At Augmentas, we want to be different. Everything we do is driven by our values, and it’s important to us that our teams share the vision on which the business was founded. The values – and our people – are what differentiate us, and they are the reason for our outstanding results and customer feedback. Our values are integrity, innovation, efficiency, dependability and being customer-focused. We only stay with clients for as long as we are needed. We do not land and expand – we like to land, deliver and leave.
Founder and Group Managing Director, Glenn has worked in the commercial sector for more than 30 years – the majority of which, he has spent operating at director level within the public sector, private international organisations and consultancies.
In 2016, he founded Augmentas Group and created a team with decades of experience within government procurement and contract management. The company’s aims are to help drive better supplier performance, supplier social value and accountability, boost efficiency and reintroduce value for money, while improving the retained skillset within the civil service. This last aspect was recognised by being finalists in both CCS Procurex Go! Awards and CIPS Excellence Awards, 2020.
Having previously worked as a consultant, interim manager and a senior civil servant, Glenn largely found the professional services delivery method frustrating and thought the value structure of both consultancies and agencies could be better. Even as an independent consultant, Glenn understood the need to bring likeminded specialists whether consultants, contractors, interims, civil servants, or employees together for the benefits of the outcome needed by the employer, the customer and the team.
Glenn St. John-Colgan FIoD MCIPS, Founder & Managing Director
Mike Coveney, Head of Business Transformation & Executive Director
Mike Coveney, Head of Business Transformation & Executive Director, joined Augmentas shortly after its inception and is responsible for Augmentas’ commercial offerings.
He started his career as an engineering officer in the Army and has subsequently worked as a consultant and senior leader in both large and small businesses. Mike is a chartered engineer and project manager with over 30 years of experience leading others in a wide variety of organisations.
At Augmentas, Mike works with organisations to recognise which tenders they will be most successful with, completing bid submissions as well as helping businesses with required organisational change and improved business strategy for contract fulfilment.
Consulting with a difference
We combine the best parts of a consultancy business and an agency by adding a professional managed service wrap to maximise your chances of success in every project. Think of us as ‘build-in’ expertise for your existing teams, with specialists in procurement, contract and supply chain management, cost reduction and risk mitigation.
We were founded in 2016 with the goal of reinventing the process of delivering professional services and, in the process, providing efficiencies for all parties. We avoid jargon and take pride in understanding our clients’ unique needs so we can provide a bespoke, tailored solution.
We are a respectfully disruptive service business, challenging the established models across the sectors in which we operate while encouraging providers to re-focus on people and delivery. The Augmentas Group has just become a member of Social Value UK association because we appreciate that social value is key to creating impact through our work. Visit our Social Values Statement for more information.
We aim to develop ongoing relationships, believing that this benefits all involved. We know that extended partnerships foster understanding and insight, enabling all parties to better understand each other’s needs, deliver effective change, and overall benefit to the business. We are willing to put our money where our mouth is too, which is why we offer value-add services and discounts over time.
The Augmentas Group Team
Daniele Anzano, Business Analyst
Daniele is studying for a BA (Hons) degree in Business and Management. He has recently completed a year-long placement with Augmentas Group from July 2021. Daniele has agreed to continue to work with us part-time during his final year at university. Daniele performs detailed requirements analysis, documents processes, and investigates all business needs in order to provide solid foundations for continued growth. He has a natural analytical way of thinking and is able to take on challenging projects and provide information in an ordered, digestible way.
Marta Ayling, Augmentas Associate
Marta has over 20 years’ experience working within project management, procurement, supply chain management, risk management and navigating commercial operations. Marta has delivered technical writing and project management expertise for Augmentas Group, including for Adecco to deliver the 2021 Census on behalf of the Office of National Statistics (ONS).
Matthew Cockill, Bid Manager
Matthew is an experienced Bid Manager, responsible for the management of the bid process from initial lead to contract award. He oversees our bid management process, writing and reviewing proposals to win contracts on behalf of our clients. Matthew implements continuous improvement in areas of business development, bid related activities and other commercial matters. Moreover, Matthew also works closely with our specialists who undertake various parts of the bidding process.
Anne Doheny, Augmentas Associate
Anne is a Service Management professional with over 20 years’ experience working on small and large projects and programmes in the public and private sectors. Recent experience includes advising and assuring the implementation of a contact centre in the private sector and designing a service model as part of a central government programme. Her experience includes all the ITIL disciplines, examples are Operating Model, Organisational Design, TUPE, Service Transition, Service Design / Architect and commercial compliance and effective reviews.
Sara Hollingsbee, Augmentas Associate
Sara Hollingsbee is renowned for her work in corporate transformation and change projects, leading fast-paced commercial work streams in large outsourcing, insourcing and separation programmes and for influencing corporate strategy in complex and sensitive environments. Sara’s assured expertise and integrity has been most demonstrable in security services (including capacity building and cyber-security), where she has led on developing government commercial strategies globally and optimising efficiency, while succeeding in leading commercial roles at the Metropolitan Police, Network Rail, The Post Office, Nest, The Home Office and The Foreign, Commonwealth and Development Office.
Georgie Judd, Marketing Manager
Georgie studied Modern Foreign Languages (French, Spanish & Italian) at university and proceeded to work in marketing for the travel industry. Before joining Augmentas Group in early 2022, she had lived and worked in France, Italy and Spain and managed several marketing projects. Today, Georgie is responsible for managing Augmentas Group’s marketing initiatives, including content production, strategy and planning. She thrives on creating quality material to achieve desired outcomes for Augmentas Group, partners and clients.
Michelle McMahon, Augmentas Associate
Michelle is an experienced commercial and procurement advisor, creating and delivering commercial and procurement strategies over the last 20 years for organisations as diverse as the UK Space Agency, Lloyds Banking Group, FLAG Telecom, Metropolitan Police, Post Office and the Foreign, Commonwealth & Development Office.
Shaun Moore, Augmentas Associate
Shaun ably drives value from the supply chain and hands those savings back to the client. Shaun is a dynamic, committed and results-driven professional. Currently he is working for H.M.G in the public sector, and has previously spent 20 years in the defence, aerospace, and security industries alongside the M.O.D within the UK working with blue chip FTSE 100 & 250 organisations.
Oscar Reeves, Commercial Intern
Oscar is a student of BA (Hons) Economics and Management at university, he has taken a placement year working at Augmentas Group in order to gain real-life exposure to business consulting and grow his knowledge to enable him to determine his desired career. In addition to this, it is an excellent learning curve for young graduates and students while meeting new people and making connections in the professional world.
Jeff Richards, Managing Consultant
Jeff’s background is technology procurement and commercial management, with 10+ years in the civil service and 15 years in the Private sector. Offering a rare mix of being technologically aware and having the capability to hold his ground in any sector. Some of Jeff’s work includes the 2021 Census with Adecco which is ongoing, including document reviews, bid reviews and process support. Prior to this he ran a project for the Blue Cross, which focused on GDPR process and diagrams. Overall, he specialises in private sector bidding support, ad hoc document review, and support in key meetings.
Julian Wathen, Augmentas Associate
Julian is a business development, work winning and transformation professional with 12 years’ experience of leading, winning and mobilising Public Sector tenders/contracts. Prior to his commercial career, he served in the British Army in frontline armoured units, on operational deployments, and in MOD Defence Policy. He specialises in working with Private Sector organisations to win Public Sector contracts, especially for Crown Commercial Service (CCS) tenders. His sector expertise covers Central and Local Government, Defence, Education, Blue Light services, logistics and utilities. His tender expertise covers leading large scale, multi-service/site tenders, solutioneering and transforming performance within a coherent bid lead/management process.
Derek Wells, Augmentas Associate
Derek is a highly experienced Master PMO Planner, with a consistent track record of successful project and programme delivery across a variety of sectors with renowned private and public sector organisations. His services include Portfolio, Programme and Project Planning & Management for large-scale multi-component transformation initiatives. Derek was brought in to Augmentas’s team to create the project plan in a bid for Adecco (UK) Ltd, recruiting, training, pay and support of a c. 30k-strong field force to support the 2021 England & Wales Census.
David Williams, Augmentas Associate
David is a commercial/procurement professional with over 20 years of experience in public and private sectors. He specialises in working on large programmes advising on procurement processes and commercial aspects of contracts. He has in depth experience of public procurement and has run competitive dialogues and other complex procedures for the likes of Transport for London, Met Police, Ministry of Justice and the Home Office.
Graham Wray, Augmentas Associate
Graham is a hands-on Commercial/Procurement practitioner with extensive experience (30+ years) in the public and private sectors. He specialises in working on large, complex procurements but in also supporting transformation of commercial teams during times of restructuring or upskilling. He has lead or being heavily involved in some high profile projects with demonstrable success with procurements that have stood up to extensive scrutiny (e.g. the new passport). Experienced in the majority of procedures he paved the way for the use of CPN’s in the Home Office and as well as significant terms with FCDO, CO (CCS), DHSC (now UKHSA) and the NHS.
Working with Augmentas
We deliver value by improving the way organisations communicate. That’s why we pride ourselves on using plain language, removing jargon and remaining on point. Whether helping compile a persuasive tender or devising procurement documentation that satisfies central government requirements, we take time to understand your needs, so we can provide support and foresight tailored to your requirements.
We commit to keeping you updated throughout the progress at intervals that suit you, committing to providing answers within half a day. Should the outcome not be what you hoped for, we can help you look ahead, and strategise your next move. You can read more about our code of conduct in this blog post.
Services with added value
Augmentas is selective and thorough in identifying discerning staff and associates that support our values-based approach to service delivery. We implement a two-stage pre-qualification process and use specialist experts for our second stage interviews. As a result, Augmentas maintains a Prequalified Associate List (PAL) of specialists who can offer a tested broad range of skills at all levels.
We help our associates network creating a professional matrix of expertise. At the same time, we offer access to our knowledge library, which contains templates and example documents drawn from the full spectrum of specialisms.
We have also developed strategic partnerships which enable us to offer the best level of service to our customers:
• STOTLES, an innovative service solution which efficiently seeks out bid opportunities and supports greater market engagement before bids a published.
• The Social Value portal, a service to assist both buyers and bidders to develop appropriate requirements and measures for sustainability and social value.
• The Association of Proposal Management Professionals (APMP), a global organisation consisting of over 10,000 professionals and an extensive body of knowledge to improve our profession.
• Cranfield School of Management, a leading business school providing world class master’s degree qualifications in logistics and supply chain management.
Together, we build long-term, mutually successful relationships, and extend our values to our associates – and beyond.
Our charity work
Each year we support a charity chosen by our Alumni and colleagues, and we are pleased to announce that this year we are supporting Alzheimer’s Research UK.
One in three of us has a close friend or family member with dementia, and there are no treatments to slow, stop or prevent the diseases, like Alzheimer’s, that cause it.
Alzheimer’s Research UK is the UK’s leading dementia research charity, dedicated to causes, diagnosis, prevention, treatment and cure.
We are delighted to have been shortlisted and finalists for the following awards:
Category: Team of the Year: Central Government/ Non Departmental Body
Category: Outstanding People Development Programme
Category: Procurement Consultancy Project of the Year