At Augmentas, we want to be different. Everything we do is driven by our values, and it’s important to us that our teams share the vision on which the business was founded. The values – and our people – are what differentiate us, and they are the reason for our outstanding results and customer feedback. Our values are integrity, innovation, efficiency, dependability and being customer-focused. We only stay with clients for as long as we are needed. We do not land and expand – we like to land, deliver and leave.
Consulting with a difference
We combine the best parts of a consultancy business and an agency by adding a professional managed service wrap to maximise your chances of success in every project. Think of us as ‘build-in’ expertise for your existing teams, with specialists in procurement, contract and supply chain management, cost reduction and risk mitigation.
We were founded in 2016 with the goal of reinventing the process of delivering professional services and, in the process, providing efficiencies for all parties. We avoid jargon and take pride in understanding our clients’ unique needs so we can provide a bespoke, tailored solution.
We are a respectfully disruptive service business, challenging the established models across the sectors in which we operate while encouraging providers to re-focus on people and delivery. The Augmentas Group has just become a member of Social Value UK association because we appreciate that social value is key to creating impact through our work.
We aim to develop ongoing relationships, believing that this benefits all involved. We know that extended partnerships foster understanding and insight, enabling all parties to better understand each other’s needs, deliver effective change, and overall benefit to the business. We are willing to put our money where our mouth is too, which is why we offer value-add services and discounts over time.
Social Value and Sustainability
Augmentas is passionate about the environment and believes that an important mission for any business is to prevent the end of humankind as we know it. We are extremely concerned about irreversible climate change, aggravated by the loss of biodiversity and the impact this will have on the lives of our children. Consequently, we are highly committed to the government agenda to deliver social value and as a team, we all see this as a primary component of our mission, vision, and values.
This includes, but is not limited to, the theme of reducing our impact on the environment. Firstly, we frequently discuss and act to reduce our own personal environmental footprint. We work largely from home and constrain our team meetings to once a fortnight, thereby reducing travel. Wherever possible we work remotely with our clients. We avoid the use of printed paper, and all communications and documentation are now almost exclusively electronic.
We do not use plastics for any of our work and encourage our staff to re-use wherever possible. We have educated our staff on the environmental impact of eating meat and fish and encourage each other to eat less of it. As from June 2021, we have budgeted to offset the carbon footprint of all our core team working from home. This includes an allowance for holiday travel. Our target is to offset 200% of the footprint that we create, not just at work, but as human beings.
We have also budgeted to offset the carbon impact of all our consultants whenever they need to travel to client sites. We are confident that we have minimised the environmental impact of our core team and are now educating our associates too.
Beyond this, we have ambitious goals to work with thought leaders to reduce the negative impact that humans have on the planet.
• We are a volunteer member of the National Social Value Task Force. We will help to develop and promote the application of the National Social Value Measurement Framework (or National TOMs, Themes, Outcomes and Measures).
• We are working with our clients to apply the National TOMs and set aggressive targets for improvement.
• We are partners with the Cranfield School of Management in the field of education in procurement, who themselves are thought leaders and educators in sustainable supply chain management.
• We are also now working to achieve the Social Value Quality Mark. Our intent is to strive for the quality mark level 4; to achieve audited and embedded impact within our own organisation. Having achieved it ourselves we will then be advising and supporting our clients to follow suit.
Our consultants will be keen and able to promote sustainable procurement for the FCDO, applying best practice, in the form of the National TOMS, to assess suppliers at procurement stage and then require them to measure social value delivery throughout their contracts. This is essential for the future of the planet, and we are passionate about this mission.
Our Core Team
Glenn St. John-Colgan FIoD MCIPS, Founder and Managing Director
Founder and Group Managing Director, Glenn has worked in the commercial sector for more than 30 years – the majority of which, he has spent operating at director level within the public sector, private international organisations and consultancies. Having previously worked as a consultant, interim manager and a senior civil servant, Glenn largely found the professional services delivery method frustrating and thought the value structure of both consultancies and agencies could be better.
Even as an independent consultant, Glenn understood the need to bring likeminded specialists whether consultants, contractors, interims, civil servants, or employees together for the benefits of the outcome needed by the employer, the customer and the team. In 2016, he founded Augmentas Group and created a team with decades of experience within government procurement and contract management. The company’s aims are to help drive better supplier performance, supplier social value and accountability, boost efficiency and reintroduce value for money, while improving the retained skillset within the civil service. This last aspect was recognised by being finalists in both CCS Procurex Go! Awards and CIPS Excellence Awards, 2020.
Zoë Wilson, Head of Operations
Zoë is an experienced business manager with a background in account management, business development and resourcing. She is responsible for all aspects of the operational function of Augmentas Group including client and project management, reporting, finance, marketing, recruitment, legal and HR. She works primarily with our public sector clients ensuring they have everything they need for success.
Mike Coveney, Head of Business Transformation
Mike is a chartered engineer and project manager with over 30 years of experience leading others in a wide variety of organisations. He started his career as an engineering officer in the Army and has subsequently worked as a consultant and senior leader in both large and small businesses. Mike is responsible for Augmentas’ commercial offerings, working with organisations to recognise which tenders they will be most successful with, completing bid submissions as well as helping businesses with required organisational change and improved business strategy for contract fulfilment.
Lynette Toop, Business Support
Lynette brings over a decade’s worth of successful business management and omni-channel project management experience to the Augmentas team, helping the team internally as well as being there for our customers. Her specialities include operations & project management (Prince2, Lean 6 Sigma), business development, accounts management, problem solving, coaching, training, team development, Hermann profiling and customer liaison.
Working with Augmentas
We deliver value by improving the way organisations communicate. That’s why we pride ourselves on using plain language, removing jargon and remaining on point. Whether helping compile a persuasive tender or devising procurement documentation that satisfies central government requirements, we take time to understand your needs, so we can provide support and foresight tailored to your requirements.
We commit to keeping you updated throughout the progress at intervals that suit you, committing to providing answers within half a day. Should the outcome not be what you hoped for, we can help you look ahead, and strategise your next move. You can read more about our code of conduct in this blog post.
Services with added value
Augmentas is selective and thorough in identifying discerning staff and associates that support our values-based approach to service delivery. We implement a two-stage pre-qualification process and use specialist experts for our second stage interviews. As a result, Augmentas maintains a Prequalified Associate List (PAL) of specialists who can offer a tested broad range of skills at all levels.
We help our associates network creating a professional matrix of expertise. At the same time, we offer access to our knowledge library, which contains templates and example documents drawn from the full spectrum of specialisms.
We have also developed strategic partnerships which enable us to offer the best level of service to our customers:
• STOTLES, an innovative service solution which efficiently seeks out bid opportunities and supports greater market engagement before bids a published.
• The Social Value portal, a service to assist both buyers and bidders to develop appropriate requirements and measures for sustainability and social value.
• The Association of Proposal Management Professionals (APMP), a global organisation consisting of over 10,000 professionals and an extensive body of knowledge to improve our profession.
• Cranfield School of Management, a leading business school providing world class master’s degree qualifications in logistics and supply chain management.
Together, we build long-term, mutually successful relationships, and extend our values to our associates – and beyond.
Our charity work
Each year we support a charity chosen by our Alumni and colleagues, and we are pleased to announce that this year we are supporting Alzheimer’s Research UK.
One in three of us has a close friend or family member with dementia, and there are no treatments to slow, stop or prevent the diseases, like Alzheimer’s, that cause it.
Alzheimer’s Research UK is the UK’s leading dementia research charity, dedicated to causes, diagnosis, prevention, treatment and cure.
We are delighted to have been shortlisted and finalists for the following awards:
Category: Team of the Year: Central Government/ Non Departmental Body
Category: Outstanding People Development Programme
Category: Procurement Consultancy Project of the Year